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Do you find it hard to talk on the phone? Talk to us online in the strictest of confidence.

Confidential online email address

Your Message:
can be as long or as short as you wish. From one short question to a long story.

Please take care to type your e-mail address carefully – if we do not have your correct e-mail address then we will not be able to respond to your message.

When you use this form we will send an automated acknowledgement of your message sent to your email address.

Our volunteers answer messages during our usual helpline opening hours and will aim to respond to your message within 7 days.

We cannot guarantee that you will always receive a response from the same volunteer.

Your email address will not be shared with anyone or used in any other way except to respond to your messages. However, if you are worried about using your personal email address for whatever reason, you could create a free email account through Gmail or Hotmail and use that account for talking to Outline.

Alternatively you can call our helpline on 01483 727667, open Tuesday or Sunday between 7:30pm to 10pm.

If your situation is desperate you may want to contact The Samaritans, who are available 24 hours a day on 08457 90 90 90.

Supporting the LGBT community of Surrey

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Outline LGBT helpline